Frequently Asked Questions
About Perspetivo
What is Perspetivo?
Perspetivo is a Swedish survey platform for reliable and representative research. As a panel member, you can share your thoughts and perspectives on topics that matter, both now and in the future. As a thank you for taking part, you earn points that you can redeem for gift cards or donate to charity.
What is Perspetivo?
Perspetivo is a Swedish survey platform for reliable and representative research. As a panel member, you can share your thoughts and perspectives on topics that matter, both now and in the future. As a thank you for taking part, you earn points that you can redeem for gift cards or donate to charity.
What does Perspetivo do?
Perspetivo conducts surveys adapted to various target groups in Sweden, with the aim of gaining deeper insights into people’s way of life, attitudes and values.
Our vision is to contribute to a more inclusive society where more voices are heard and can influence important decisions.
What does Perspetivo do?
Perspetivo conducts surveys adapted to various target groups in Sweden, with the aim of gaining deeper insights into people’s way of life, attitudes and values.
Our vision is to contribute to a more inclusive society where more voices are heard and can influence important decisions.
Membership and Account
Who is eligible to be a panel member?
People who live in Sweden, are at least 16 years old and want to take part in surveys in Swedish, English, Arabic, Farsi or Somali. Membership is free of charge and your responses are always anonymous.
Who is eligible to be a panel member?
People who live in Sweden, are at least 16 years old and want to take part in surveys in Swedish, English, Arabic, Farsi or Somali. Membership is free of charge and your responses are always anonymous.
How do I join the panel?
If you are not specifically invited through our recruitment channels, visit www.perspetivo.com/panelist and register using your email address and a password.
You will then receive an email asking you to verify your identity with BankID. You only do this once and only to confirm who you are.
We do not have access to any information that follows from the BankID verification. Membership is free and you can leave at any time without any obligations.
How do I join the panel?
If you are not specifically invited through our recruitment channels, visit www.perspetivo.com/panelist and register using your email address and a password.
You will then receive an email asking you to verify your identity with BankID. You only do this once and only to confirm who you are.
We do not have access to any information that follows from the BankID verification. Membership is free and you can leave at any time without any obligations.
Why do I need to register with BankID?
BankID confirms that you are who you say you are and prevents duplicate accounts or fake profiles.
Your BankID is only used during registration, your survey responses are completely anonymous.
Why do I need to register with BankID?
BankID confirms that you are who you say you are and prevents duplicate accounts or fake profiles.
Your BankID is only used during registration, your survey responses are completely anonymous.
Can I create more than one account?
No, each person may only have one account, which is why we use BankID verification. Attempts to create multiple accounts may result in your account being closed and your points being removed.
Can I create more than one account?
No, each person may only have one account, which is why we use BankID verification. Attempts to create multiple accounts may result in your account being closed and your points being removed.
How do I log in to the panel?
Once your account has been verified, you log in via the “Log in” button on our website or via the link in the survey emails you receive. Enter the email address and password you chose when you registered.
How do I log in to the panel?
Once your account has been verified, you log in via the “Log in” button on our website or via the link in the survey emails you receive. Enter the email address and password you chose when you registered.
What happens if I am inactive for a long time?
If you do not answer any surveys for 12 months, your account may be deactivated and any points you have may be deleted. You will receive a reminder before this happens.
What happens if I am inactive for a long time?
If you do not answer any surveys for 12 months, your account may be deactivated and any points you have may be deleted. You will receive a reminder before this happens.
How often may I participate in a survey?
Our sampling is based on representativeness and random selection. How often you receive an invitation therefore depends on which groups are needed for each specific survey and on the random selection process. Unfortunately, we cannot guarantee a specific frequency.
How often may I participate in a survey?
Our sampling is based on representativeness and random selection. How often you receive an invitation therefore depends on which groups are needed for each specific survey and on the random selection process. Unfortunately, we cannot guarantee a specific frequency.
Surveys and Participation
Are my answers anonymous?
Yes. All responses are pseudonymised and linked only to a randomly generated ID – never directly to your email address or any personal details.
Are my answers anonymous?
Yes. All responses are pseudonymised and linked only to a randomly generated ID – never directly to your email address or any personal details.
Do I need specific equipment?
You need internet access, a mobile phone, tablet or computer, as well as an email address and BankID for verification. Our surveys work on all modern devices and are available in several languages.
Do I need specific equipment?
You need internet access, a mobile phone, tablet or computer, as well as an email address and BankID for verification. Our surveys work on all modern devices and are available in several languages.
Do I have to answer every survey?
No. Taking part is completely voluntary. You decide which surveys you want to participate in.
Do I have to answer every survey?
No. Taking part is completely voluntary. You decide which surveys you want to participate in.
Why am I sometimes screened out of a survey?
Some surveys target people with a specific demography, for example a certain location, age, occupation or household situation. Because of this, you may answer a few questions at the start and then be informed that you are not part of the target group. This is a normal part of survey methodology.
Why am I sometimes screened out of a survey?
Some surveys target people with a specific demography, for example a certain location, age, occupation or household situation. Because of this, you may answer a few questions at the start and then be informed that you are not part of the target group. This is a normal part of survey methodology.
What happens if I leave a survey before the end?
If you exit before completing the survey, points are normally not registered. In the panel portal, you can see which surveys you have completed.
What happens if I leave a survey before the end?
If you exit before completing the survey, points are normally not registered. In the panel portal, you can see which surveys you have completed.
Points and Vouchers
How do I earn points?
Each survey earns you between 25 and 250 points, depending on its length and topic.
How do I earn points?
Each survey earns you between 25 and 250 points, depending on its length and topic.
How do I redeem my points?
In the portal, you can choose from gift cards at over 100 Swedish retailers or donate your points to selected charities. Gift cards are sent directly to your email.
How do I redeem my points?
In the portal, you can choose from gift cards at over 100 Swedish retailers or donate your points to selected charities. Gift cards are sent directly to your email.
Can I refer a friend?
Yes! You can refer friends using your unique invite link. Once they register and verify themselves and complete the first two surveys, you will earn 150 bonus points per invitation.
Can I refer a friend?
Yes! You can refer friends using your unique invite link. Once they register and verify themselves and complete the first two surveys, you will earn 150 bonus points per invitation.
Security and the GDPR
Are my details protected?
Yes. We follow GDPR and international research ethics guidelines (including ESOMAR). We use secure and encrypted systems hosted within the EU. We do not have access to, and never share, your identity with our clients and we never sell your data.
Are my details protected?
Yes. We follow GDPR and international research ethics guidelines (including ESOMAR). We use secure and encrypted systems hosted within the EU. We do not have access to, and never share, your identity with our clients and we never sell your data.
What data do you collect?
We collect demographic and lifestyle-related information so that we can match you with relevant surveys. This may include, for example, age, gender, postal code, level of education, occupation and household situation. Your answers and information are never directly linked to you or your email address, except for sending out gift cards.
What data do you collect?
We collect demographic and lifestyle-related information so that we can match you with relevant surveys. This may include, for example, age, gender, postal code, level of education, occupation and household situation. Your answers and information are never directly linked to you or your email address, except for sending out gift cards.
How long do you store my data?
We store your details and responses for as long as you are an active member. After your last activity, your responses are normally stored for up to 36 months before they are deleted or anonymized, unless a longer storage period is required by law.
How long do you store my data?
We store your details and responses for as long as you are an active member. After your last activity, your responses are normally stored for up to 36 months before they are deleted or anonymized, unless a longer storage period is required by law.
Where is my data stored, and do you share it with others?
Our databases are located within the EU and operated by secure, GDPR-compliant cloud providers. We only share data with carefully selected partners who help us deliver the service (for example for email sending or system hosting). They are never allowed to use your data for their own purposes.
Where is my data stored, and do you share it with others?
Our databases are located within the EU and operated by secure, GDPR-compliant cloud providers. We only share data with carefully selected partners who help us deliver the service (for example for email sending or system hosting). They are never allowed to use your data for their own purposes.
Do you use cookies?
We only use essential cookies needed for our website and panel portal to function, as well as simple, anonymized web statistics via a privacy-friendly analytics tool. We do not use any advertising or tracking cookies, nor do we track or store your IP address in any way.
Do you use cookies?
We only use essential cookies needed for our website and panel portal to function, as well as simple, anonymized web statistics via a privacy-friendly analytics tool. We do not use any advertising or tracking cookies, nor do we track or store your IP address in any way.
Where can I read more about privacy?
Visit our Privacy & Cookie Policy page. If you have questions, email us at privacy@perspetivo.com.
Where can I read more about privacy?
Visit our Privacy & Cookie Policy page. If you have questions, email us at privacy@perspetivo.com.
Account Management
How do I close my account?
You can unsubscribe anytime via the portal (must be logged in) or by contacting support@perspetivo.com.
How do I close my account?
You can unsubscribe anytime via the portal (must be logged in) or by contacting support@perspetivo.com.
I forgot my password – what should I do?
You can reset your password on the login page. Enter the email address you used to register, and we will send you a password reset link.
I forgot my password – what should I do?
You can reset your password on the login page. Enter the email address you used to register, and we will send you a password reset link.
Need help?
Email us at support@perspetivo.com. We aim to reply within 48 hours.
Need help?
Email us at support@perspetivo.com. We aim to reply within 48 hours.
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